Top 6 Ways To Get Matched Betting Help

Team Profit aims to help you every step of the way when starting your matched betting journey.

The hope is that our ever-improving video guides, articles and infographics are able to show you exactly how to milk the bookmakers for their generous free cash, but sometimes a little extra help and guidance is needed 🙂

That's why we've ensured numerous ways to get that help.

Team Profit
1. Live Chat

We pride ourselves on our real-time support services and it really is a favourite for our users. Simply load up the green box showing at the bottom right of the website and you can start a real-time conversation with Jon or Chris, who will be happy to help with your questions.

On the rare occasion that we're both offline, you will see the 'leave a message' icon where the live chat button usually is (as shown below). Simply click this and you will be prompted to leave a message - which we aim to reply to within 12 hours - often much much sooner!

No question is off limits; even if you think it's a really "dumb question", I can guarantee that it's not and that it's one the majority of matched betting newbies will have had.

2. Facebook Group

The Team Profit Facebook Private Group is an invaluable tool for matched betters of all abilities.

With well over 2,000 matched betting members, the Facebook group is a fantastic place to ask questions or pick up tips and tricks from other Team Profiters. All of your questions will be answered by either Jon, Chris or one of the 5,000 fellow matched betters happy to help.

3. Emails

We try and make ourselves available on live chat Mon-Fri between 8am and 8pm, but if we're offline you can always leave a message on the live chat feature (as mentioned above) and we'll get back to you asap via email.

Alternatively you can email us 24/7 at [email protected] and we'll get back to you in full asap!


Oddsmonkey is the destination for matched betters who want to take their profits to the next level, beyond the welcome offers.

They too offer fantastic support features and help that is more specially geared towards the more complex matched betting opportunities.  So please, if you're an Oddsmonkey Premium member, take full advantage of their awesome support.

1. Forum

Oddsmonkey have a hugely popular and active matched betting forum for their premium members. It is widely mentioned in many of our blog posts as it is such a brilliant tool for optimising your matched betting activity.

The Oddsmonkey forum is a hive of activity, so no matter your question, you will get an answer and maybe some friendly chat to accompany it too. I would go as far as to say it's the best matched betting forum available.

2. One to One Training

Oddsmonkey offer a service that no one else in the matched betting industry does! Sign up to Oddsmonkey premium and you will receive a free 'one-to-one training session' with one of their matched betting experts.

No matter if you're new or a seasoned, experienced matched better, I thoroughly recommend taking advantage of this opportunity.

For more information on these one to one sessions and what they involve, please check out my guide here.

3. Support Ticket

Got questions about offers and techniques that aren't promoted on Team Profit? Then your best place to get answers directly is from Oddsmonkey's email support system.

Simply leave them a support ticket here and they will get back to you via email very shortly.