Protecting Your Accounts With Two Factor Authentication
Don’t Let Hackers Profit!
We want to make sure that our money is safe.
We should take every precaution we can to minimise the risk of our accounts falling into the wrong hands.
Two-Factor Authentication is a great way to do this!
What is Two-Factor Authentication?
Your accounts are protected by a username/email address and a password. Hopefully it’s a complex password and you don’t use the same one for many websites! This is usually fine. No one can access your account without both authentication details.
But, there are ways a person or group could get your login details. Whilst rare, it's possible they could install spyware on your machine or hacking into a web server. This can make your account vulnerable to attack.
Two-Factor Authentication (or 2FA) gives your account an extra layer of protection. When someone tries to login to your account from an unknown location or device, they also must enter a code. This code is usually sent to your email address or generated by an app installed on your smart phone.
This prevents a large majority of unauthorised logins. It also alerts you to the fact that someone has attempted to login, so you can change your password to prevent it happening again.
Enabling 2FA in Smarkets
3. Install one of the authenticator apps it suggests on the next screen. We recommend Google Authenticator as it works with most smart phones
4. Open the authenticator app and scan the QR code shown on the screen
Your Smarkets account is now protected. Please note, you will have to complete a similar process for every new device or location you log in from—make sure you tick Remember me on this device when you log in to avoid having to enter an authenticator code each time!
WARNING! At the time of publication, Smarkets don’t provide any backup code facilities, so if you lose or must restore your phone for any reason, you won’t be able to access your account.
To regain access, send a copy of your photo ID and account username to [email protected] and they will temporarily remove 2FA from your account, enabling you to log back in.
Enabling 2FA in Betfair
4. Install Google Authenticator on your smart phone from the relevant app store
5. Open the authenticator app and scan the QR code shown on the screen
Your Betfair account is now protected.
Please note, you will have to complete a similar process for every new device or location you log in from—make sure you tick Remember me when you log in to avoid having to enter an authenticator code each time!
WARNING! If you lose or must restore your phone, you will lose access to your Google Authenticator code generator, which isn’t ideal! Betfair provide a one-time-use backup code facility.
3. Print these codes out but keep them safe! Remember, if someone has both access to one of these codes and your login details, they can access your account.
As of this article’s publication, two-factor authentication is not available on the Matchbook platform.
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