Protecting Your Accounts With Two Factor Authentication

Don’t Let Hackers Profit!

We want to make sure that our money is safe.

We should take every precaution we can to minimise the risk of our accounts falling into the wrong hands.

Two-Factor Authentication is a great way to do this!

2. Under the Login tab, choose Enable Two-Factor Authentication:

3. Install one of the authenticator apps it suggests on the next screen. We recommend Google Authenticator as it works with most smart phones

4. Open the authenticator app and scan the QR code shown on the screen

5. Enter the six-digit code shown in your authenticator app into Smarkets and click on Enable Two-Factor Authentication:

Your Smarkets account is now protected. Please note, you will have to complete a similar process for every new device or location you log in from—make sure you tick Remember me on this device when you log in to avoid having to enter an authenticator code each time!

WARNING! At the time of publication, Smarkets don’t provide any backup code facilities, so if you lose or must restore your phone for any reason, you won’t be able to access your account.

To regain access, send a copy of your photo ID and account username to [email protected] and they will temporarily remove 2FA from your account, enabling you to log back in.

2. Go to My Details, Security Settings:

3. Go to 2-Step Security and click Edit:

4. Install Google Authenticator on your smart phone from the relevant app store

5. Open the authenticator app and scan the QR code shown on the screen

6. Enter the six-digit code from Google Authenticator into Betfair’s website and press Save:

Your Betfair account is now protected.

Please note, you will have to complete a similar process for every new device or location you log in from—make sure you tick Remember me when you log in to avoid having to enter an authenticator code each time!

WARNING! If you lose or must restore your phone, you will lose access to your Google Authenticator code generator, which isn’t ideal! Betfair provide a one-time-use backup code facility.

1. Go back to My Details, Security Settings
2. Under 2 Step Security, Backup Login options you will see 10 printable backup verification codes:

3. Print these codes out but keep them safe! Remember, if someone has both access to one of these codes and your login details, they can access your account.

4. Alternatively, you can request a code to be sent to you via SMS during login. Make sure the phone number in the relevant field is correct!

As of this article’s publication, two-factor authentication is not available on the Matchbook platform.